Player Safety First

Responsible Gaming at 96bd

96bd is fully committed to providing a safe, fair, and enjoyable betting environment for every player in Bangladesh. We believe gambling should always be a form of entertainment — never a source of financial or personal harm.

21+ Only
Self-Exclusion Tools
Deposit Limits
Time-Out Features
24/7 Support
Strictly 21+ Platform — No Exceptions

The 96bd platform is exclusively available to adults aged 21 years and above. Registering, depositing, or placing any wager on 96bd by anyone under the age of 21 is strictly prohibited and will result in immediate account closure and forfeiture of any associated funds. Age verification is mandatory during registration and may be requested again at any point during your account lifetime. If you are under 21, please leave this site now.

Our Commitment to Responsible Gaming

At 96bd, responsible gaming is not a compliance checkbox — it is a core part of who we are as a platform. We serve a community of cricket fans, card game enthusiasts, and casino players across Bangladesh, from Dhaka and Chittagong to Sylhet, Khulna, and Cox's Bazar. We understand that gambling is woven into the excitement of watching the Bangladesh Premier League, the IPL, and international T20 tournaments, and we want every 96bd player to enjoy that excitement safely and within their personal limits.

Responsible gaming means making informed decisions about how much time and money you spend on gambling activities. It means understanding the odds, accepting that losses are a normal part of betting, and never chasing losses with money you cannot afford to lose. 96bd provides a full suite of player protection tools — including deposit limits, session time-outs, cooling-off periods, and permanent self-exclusion — to help every player stay in control of their gambling behaviour.

If at any point you feel that gambling is no longer fun, that it is affecting your finances, your relationships, or your mental wellbeing, we strongly encourage you to use our self-help tools immediately or reach out to our support team at [email protected]. Our team is available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6), and is trained to handle responsible gaming requests with sensitivity, speed, and complete confidentiality.

Important Reminder: Gambling should only ever be done with money you can comfortably afford to lose. Never gamble to recover losses, never borrow money to fund gambling, and never allow gambling to compete with essential expenses such as rent, food, utilities, or family obligations.

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Need Help Right Now?

If gambling is causing you distress, our responsible gaming support team is here for you around the clock. Reach out — there is no judgement, only help.

[email protected]

Plain text — not a clickable link. Type this address into your email client.

Player Protection Tools

96bd provides a comprehensive set of responsible gaming tools that every registered player can access at any time through our support team. All requests are processed promptly and free of charge.

Deposit Limits
Set a maximum daily, weekly, or monthly deposit cap on your 96bd account. Once a limit is in place, the system will automatically block any deposit that would exceed it. Deposit limits can be reduced immediately but increases require a mandatory 7-day cooling-off period before taking effect — designed to prevent impulsive decisions during a losing streak. Deposits are processed in BDT via bKash, Nagad, Rocket, and Upay.
Session Time-Out
Set a maximum session duration — from 30 minutes up to 8 hours — after which your account will be automatically logged out regardless of ongoing activity. Session time-outs help prevent extended unplanned play sessions, which are a known risk factor for problem gambling behaviour. You can also enable a session reminder that notifies you at regular intervals of how long you have been playing.
Self-Exclusion
If you feel you need a complete break from gambling, 96bd's self-exclusion tool allows you to close your account for a defined period — 1 month, 3 months, 6 months, 1 year — or permanently. During a self-exclusion period, you will be unable to log in, deposit, or place any bets on the platform. Permanent self-exclusion cannot be reversed under any circumstances. Contact [email protected] to activate self-exclusion immediately.
Cooling-Off Period
Not ready for full self-exclusion but need a short pause? A cooling-off period temporarily suspends your account for a short window — 24 hours, 48 hours, 72 hours, or up to 7 days. This gives you space to step back, reassess your relationship with gambling, and return only when you feel ready and in control. Cooling-off periods take effect instantly and cannot be reversed before they expire.
Activity Statements
Request a full activity statement for any period of your account history at any time at no cost. Your statement includes a complete breakdown of deposits, withdrawals, net wins and losses, game sessions, and time spent on the platform. Reviewing your activity statement regularly is one of the most effective ways to maintain an honest perspective on your gambling behaviour and spending patterns.
Marketing Opt-Out
Players who are managing their gambling behaviour can opt out of all 96bd promotional communications — including BPL betting offers, Eid bonus announcements, and new game launch notifications — at any time. Simply contact [email protected] with your request. Marketing opt-out takes effect within 48 hours and removes your account from all promotional mailing lists and SMS campaigns without affecting your ability to use the platform.

How to Activate Your Protection Tools

Activating any responsible gaming tool on 96bd is straightforward. Follow the steps below or contact our support team directly for immediate assistance.

1
Contact Support
Send an email to [email protected] from your registered email address. Include your 96bd username and the specific tool you want to activate (deposit limit, time-out, self-exclusion, cooling-off, marketing opt-out, or activity statement).
2
Identity Confirmation
Our support team will confirm your identity using your registered mobile number and account details to ensure the request is genuine. This protects your account from unauthorised changes by third parties.
3
Tool Activated
Once your identity is confirmed, the requested tool is activated on your account — in most cases within minutes. For self-exclusion and cooling-off requests, activation is immediate upon identity confirmation. You will receive a confirmation via email.
4
Review & Adjust
You can review your active responsible gaming settings at any time by contacting support. Limits can be tightened instantly. Relaxing or removing a limit requires the mandatory 7-day reflection period to ensure the decision is considered and not impulsive.

Zero Barriers to Getting Help: 96bd will never question, delay, or discourage a player who requests responsible gaming tools. There are no fees, no waiting periods for activation of restrictions, and no requirement to explain your reasons. Player protection requests are treated as the highest priority by our support team.

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of experience or income level. Being aware of the warning signs is the first step toward getting back in control. If you recognise any of the following patterns in yourself or someone you know, please seek help immediately.

Spending more money on gambling than you originally planned or can comfortably afford to lose.
Chasing losses — continuing to bet in an attempt to win back money you have already lost.
Borrowing money, selling possessions, or using essential household funds (rent, food, bills) to fund gambling.
Feeling anxious, irritable, or restless when you are not gambling or when you try to cut down.
Lying to family members, friends, or employers about the amount of time or money you spend gambling.
Neglecting work, studies, family responsibilities, or social relationships because of gambling activity.
Using gambling as a way to escape stress, depression, loneliness, boredom, or personal problems.
Repeatedly trying to reduce or stop gambling but finding yourself unable to do so without external help.
Continuing to gamble even after suffering significant financial, relationship, or health consequences as a result.
Feeling a need to bet with increasing amounts of money in order to achieve the same level of excitement.
Spending excessive amounts of time thinking about gambling, planning your next session, or reliving past wins.
Gambling alone late at night, in secret, or hiding your activity from those closest to you.

You Are Not Alone: Recognising a problem is an act of courage, not weakness. Thousands of people across Bangladesh manage gambling-related challenges every day. 96bd's support team is trained to listen without judgement and to help you access the right tools immediately. Contact us at [email protected] any time, day or night.

Quick Self-Assessment

Ask yourself the following questions honestly. If you answer "yes" to two or more of them, we encourage you to take a break and consider using 96bd's responsible gaming tools or speaking with a support specialist. This assessment is for self-reflection only — it is not a clinical diagnosis.

Q1
Have you ever spent more money gambling than you intended to in a single session?
Q2
Have you ever returned to gambling the next day after a loss in order to try to win your money back?
Q3
Have you ever concealed the extent of your gambling from a family member, friend, or partner?
Q4
Have you ever felt that gambling has had a negative impact on your finances, work, or personal relationships?
Q5
Have you ever felt restless, irritable, or anxious when you tried to reduce or stop gambling?
Q6
Have you ever borrowed money or sold something to fund gambling activity?

96bd's Core Commitments

  • Age Verification on Every Account

    Every 96bd account is subject to mandatory age verification. We use a combination of registration data and documentary KYC checks to confirm that every player is 21 years of age or older before any wager is placed.

  • Proactive Monitoring for Problem Gambling

    96bd's platform monitors player behaviour patterns including session duration, bet frequency, and deposit velocity. Accounts that show indicators of problem gambling may be proactively contacted by our responsible gaming team.

  • Instant Self-Exclusion — No Barriers

    96bd will activate a self-exclusion on any account within minutes of a confirmed request. We will never attempt to retain a player who has decided they need a break. Player wellbeing always takes precedence over revenue.

  • Responsible Advertising Practices

    96bd does not target advertising at individuals who have self-excluded or requested marketing opt-out. Our promotional materials carry the 21+ restriction notice and responsible gaming messaging on every communication.

  • Staff Training in Responsible Gaming

    All 96bd customer support staff receive training in identifying and responding to responsible gaming concerns. Support agents are equipped to handle sensitive disclosures with empathy, appropriate urgency, and full confidentiality.

Tips for Safer Gambling

Keeping gambling fun means staying in control. The following practical guidelines can help every 96bd player maintain a healthy and enjoyable relationship with betting.

Set a Budget Before You Play
Decide on a fixed gambling budget — in BDT — before you log in to 96bd. This should be an amount you are genuinely comfortable losing entirely. Once your budget is spent, stop playing. Never dip into funds earmarked for essential expenses such as rent, food, utilities, school fees, or family obligations. Using 96bd's deposit limit tool to enforce your budget automatically is highly recommended.
Limit Your Playing Time
Set a time limit before each session and stick to it. Use 96bd's session time-out feature to enforce this automatically. Regular breaks during play help you maintain perspective, avoid fatigue-driven decisions, and keep track of how long you have actually been gambling. Avoid late-night sessions when judgement can be impaired by tiredness.
Never Chase Losses
One of the most dangerous gambling behaviours is attempting to win back money you have already lost by placing larger or faster bets. This rarely works and almost always makes the situation worse. If you have reached your session loss limit, close the platform and step away. Accept the loss as the cost of entertainment — just as you would with a cinema ticket or a restaurant meal.
Gamble for Fun, Not Income
96bd offers betting as a form of entertainment, not a financial strategy. The house edge means that over time, the platform will always have a mathematical advantage. Treat gambling as an optional leisure activity with a defined entertainment budget — like attending a BPL match or going out for a meal in Dhaka — rather than a reliable way to generate income or solve financial problems.
Avoid Gambling Under the Influence
Gambling while stressed, emotionally upset, fatigued, or under the influence of alcohol or other substances significantly increases the risk of making impulsive, high-risk decisions. Always gamble with a clear head and a calm mindset. If you are going through a difficult period emotionally — during Ramadan stress, family problems, or financial anxiety — consider taking a voluntary time-out from gambling until things improve.
Keep Gambling in Perspective
Maintain a balanced life with activities, hobbies, and relationships that have nothing to do with gambling. If you find that gambling is crowding out other interests — watching cricket, spending time with family in Chittagong or Sylhet, enjoying Pohela Boishakh celebrations — that is a strong signal that your relationship with gambling may need attention. A healthy gambler also enjoys their time away from the platform.

Protecting Minors

96bd takes the protection of minors with the utmost seriousness. The 96bd platform is designed, operated, and marketed exclusively for adults aged 21 and above. We conduct age verification checks during registration and reserve the right to request further documentary evidence at any time.

If you share a device with younger family members, we strongly recommend taking the following precautions to ensure that minors cannot access 96bd or any other gambling website through your device.

  • Always log out of your 96bd account completely when you have finished playing, especially on shared devices.
  • Never save your 96bd username or password in a browser on a shared or family device.
  • Use your device's parental control or screen time settings to restrict access to gambling websites.
  • Consider installing third-party parental control software if minors regularly use the same device as you.
  • Talk openly with young people in your household about the risks of underage gambling.

Report Und erage Access: If you suspect that a minor has registered or is attempting to use the 96bd platform, please report this immediately by emailing [email protected]. We will investigate promptly and take all necessary action to protect the minor involved.

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Parental Controls
The following free tools can help parents and guardians restrict access to gambling content on shared devices and home networks.
Browser-Level Controls — Use Chrome Family Link, Microsoft Family Safety, or Safari Screen Time to block gambling category websites on shared devices.
Router-Level Filtering — Most home routers support DNS-based content filtering. Configure your router to block gambling domains for all devices on the home network.
Mobile Device Controls — Android and iOS both offer built-in parental controls under Settings. Use these to restrict app downloads and browser access on children's devices.
Strong Account Passwords — Always use a unique, strong password for your 96bd account and never share it with anyone, including family members or friends.

Play Responsibly with 96bd

Gambling is at its best when it is fun, informed, and within your limits. Explore 96bd's full range of cricket betting, live casino, and slots — and remember, our responsible gaming support team is always here if you need us.

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